Are you new to the travel industry and need basic 'travel agent training'?

Individual Courses and Related Handbooks
Please note handbook is optional and may be used for more than one course.

This course provides an overview of the basics of the travel industry and career opportunities available. Enjoy a fun, realistic presentation of: air travel, car rentals, hotel accommodations, rail travel, tours, and cruises. Group travel, incentive travel, meetings and conventions, in-bound tourism, international travel and niche travel are also discussed. There will be opportunities for learning activities as well as exercises and thought-provoking case studies to aid in applying the principles presented.

Earn great commissions by booking cruises, one of the fastest growing segments of the travel industry. Learn the basics of the cruise product, cruise classifications, destinations, types of cruises, print resources and non-automated reservations procedures. Identify your clients' needs and preferences, learn the variables that are available in cruising and select and book the right cruise for any given client. Course receives one, level one CITC credit

This course presents the travel and tourism destinations that are regularly top sellers, according to the American Society of Travel Agents. These are the states of Florida, Nevada, New York, Hawaii, California, Washington D.C., Alaska and Illinois; the provinces of British Columbia, Ontario and Quebec in Canada; and the countries of England, France, Italy, Mexico, Germany, Netherlands, Spain, Ireland and Australia. Maps are presented with an orientation to location of each destination. The course treats physical, locational and cultural geography as a travel sales product. A good world atlas can greatly aid you in your study of Destination Geography.

Earn great commissions by booking your clients’ hotel accommodations. Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures. Identify your guests’ preferences, learn the variables that affect prices, select the right hotel for any given client. Course receives one, level one CITC credit.

Enjoy expected as well as surprising sales techniques and new approaches as you explore and practice them. Included you will find telephone business manners, listening skills, and tools for targeting the traveler. Discover successful sales steps for telephone reservations agents as well as for the travel professional working with clients one on one. Trends in the industry include the use of the Web for a variety of travel resources as well as current information on possible careers in the industry. This is an excellent introduction to the program

This specialist course will help you, the travel professional, in putting together the components of a sellable niche market vacation package. Think about the possibilities when you can provide your clients with a specially developed product that will help them live out their dreams and restore their mind, body and spirit. Think about how much fun designing a vacation package can be, especially when you have a passion for the destination. This course will provide you with the information and tools you need to grow your business as you develop your own vacation packages.
Course receives one, level one CITC credit

Have you always dreamed of traveling the world and getting paid to do it? Or do you have specific knowledge or interests you can share with others? Put your dreams and interests to work for you! This timely course is designed to assist you, the travel professional, in becoming a small group tour leader. Determine if you have the skills, knowledge, abilities and traits you need to be an effective tour leader. Study tour leader roles and responsibilities. Learn conflict-resolution skills and prepare to manage a tour group. See how to polish your resume and market yourself to find a tour leader position within the industry and become a "Leader of the Pack." Course receives one, level one CITC credit.

Earn great commissions by booking vacation packages and tours, one of the fastest growing segments of the travel industry. Learn the basics of the tour product, components of tours, tour destinations, types of vacation packages and tours, print and electronic resources and non-automated tour booking procedures. Understand the function of tour operators and wholesalers. Identify your clients' needs and preferences, and book the right vacation package for any given client. Course receives one, level one CITC credit.

Course, Non-member, $99.00

Course Manual, $34.95

Certificate, $5.00

The ASTA travel specialist program is designed to help you, the professional, develop specialist skills. This course progresses from general concepts toward specific strategies and skills. Begin by exploring the characteristics and benefits of family travel, then focus on marketing by developing and segmenting the family travel market, and finally discover some essential skills and strategies for selling family travel. Manual optional for online course

Course, Member, $89.00

Course, Non-member, $99.00

Course Manual, $34.95

Certificate, $5.00

Course, Member, $89.00

Course, Non-member, $99.00

Course Manual, $34.95

Certificate, $5.00

The ASTA travel specialist program is designed to help you, the professional, develop specialist skills. This course progresses through basic marketing steps toward specific strategies and skills. Begin by exploring the basics of marketing, then focus on the fundamentals of niche marketing and sales. Finally, lay the foundation for becoming a successful niche marketer with a marketing plan, the basis for a successful business.  Manual optional for online course.