Home Based Travel Agent Basics: Mini-Course - Part 6
Home based travel agent mini-course: Part 6: Secrets of Successful Home-Based
Travel Agents.
Everyone is different and each of
us travels his or her own road to success, but over the years (and in a
thoroughly unscientific way) I have noticed a number of qualities that make for
success in the home-based travel agency business.
Here then are some observations
about just a few qualities that successful agents bring to the table when they
start out.
THEY DO THEIR HOMEWORK
If you are not already a home-based agent, the very fact that you are reading
this mini-course suggests that you like to arm yourself with all the information
available before making a decision.
I regularly hear from agents who signed up with the first agency that caught
their eye. Now they regret it and wonder if I can point them in the right
direction. I explain to them (hopefully with a certain amount of patience) that
I cannot make decisions for them. The host agency that’s right for me might be
wrong for them. And vice versa. You see, part of doing your homework is doing it
yourself, not having someone else do it for you.
The thing many beginners (especially those with no real experience of being in
business for themselves) fail to understand is that the sellers of business
opportunities are just that – sellers. Just as the car dealer won’t volunteer
that the car you have your eye on sits at the bottom of the
"Consumer Reports" safety rankings, the ads for a host agency offer won’t
volunteer the downsides of their offer or reveal that a better deal is being
offered by someone else.
Please understand, I am not saying these people are being dishonest. They are
simply putting the best face on what they have to offer. That’s simply what
sellers do. When you start selling travel, you’ll do it too. I’m sure that if
you are considering starting a home travel agency you have visited at least
several sites offering such business opportunities and I’m also sure you
understand what I’m talking about.
My approach is fundamentally different. I do not sell a business opportunity.
The value the
Home-Based Travel Agent Resource Center and my
home study course bring to the market is to provide unfiltered and unbiased
information about how the business REALLY works and the MANY, MANY different
avenues open to you.
For example, very few host
agencies go out of their way to point out that in many cases you do not have to
share commissions with them. I am free to tell you that and explain when it’s
appropriate (and when/if it's possible) to deal directly with suppliers and how
to go about doing it. And whatever the topic I try to be evenhanded in
explaining the pros AND the cons of pursuing any particular strategy.
If you do your homework properly, you will be in a far better position to make
informed decisions about how to set up and grow your business. Or you can always
do what I did: learn by trial and error.
Take it from me, losing a few
thousand dollars by making a "dumb beginner’s" mistake is a powerful incentive
to do it right next time!
This principle applies not just in the start-up phase of your business, but
throughout your business career. If you want to sell cruises, learn the cruise
business inside out.
If you want to sell the Caribbean,
visit the islands and the resorts, poke your nose into all the hotels, go to the
seminars offered by the tourist authorities and the suppliers.
With this kind of in depth
analysis, you can be sure of offering the best product mix for both your market
and your bottom line. DO YOUR HOMEWORK!
THEY GO INTO BUSINESS WITH THEIR EYES OPEN
If you do your homework, you will start your home travel agency business with
few illusions.
Another problem beginners have is
that they are dazzled by all the pretty pictures in the host agency ads. "Be a
travel agent," they seem to say
and you’ll spend your life strolling on a white sand beach with your significant
other." Well, maybe. Sometimes.
I go out of my way to let people in on
the dirty little secret of being a home-based travel agent. It’s a business.
It’s a job. It means actually doing some (brace yourself) WORK!
If you haven’t read
Part 5, "Five Good Reasons NOT To Be A Home Based Travel
Agent," do yourself a favor and read it now:
Yes those great deals and those special moments exist. I have cruised free to
exotic ports and I have stayed in luxury hotels for motel prices. I also show
people how to do the same sort of thing, whether it’s a $299 cruise as part of
their continuing education or a bona-fide fam trip. But to
paraphrase the old TV ad, "Home-based travel agents get their perks the
old-fashioned way: They EARN them!"
THEY PLAN THEIR BUSINESS BEFORE IT PLANS THEM
You are what you eat, they say. Well you
are also what you sell. If you wind up selling a lot of cheap airfare, that’s
what you’ll get a reputation for doing whether you like it or not.
I have noticed that successful home travel agents go into the business with a
clear idea of what they want their business to look like. This mostly has to do
with specialization but other factors are involved as well.
The home-based agent who says, "I offer
high-end diving expeditions to the Caribbean" is more likely to make a go of it
than the agent who says "I sell travel; where do you want to go?"
As I explain in the
home study course, being a home-based travel agent isn’t like being a
storefront agent in a different location. (It can be but it doesn’t have to be
and, in my view, it shouldn’t be.) Once the fundamental differences between the two sink
in, a whole range of possibilities open up.
This part of the start-up process is actually a lot of fun because it starts
with big, no-limits dreaming followed by a period of rational analysis. If you
are just starting out, take the time to envision your dream business.
You can pull some of the elements
out of the clear blue sky, but be sure to balance your dreaming with your own
experience. Ask yourself questions
like:
Why do I love travel? What first got me excited about traveling? What’s my
favorite destination? Where have I always dreamed of going? What are my favorite
activities (walking, museums, tennis, golf, etc.)?
This is just a start; I offer many
more suggestions in the course. The point is that, if you have been drawn to
this business out of a love for travel, your ideal travel business probably
already exists inside you, just waiting to be discovered, developed, and
defined.
The young mother who has experienced the frustrations of getting good advice for
family vacations will have a better chance of succeeding as a specialist in
family travel than in selling very expensive opera tours to Italy. That’s just
one example. What’s YOUR example?
Obviously, there are other aspects to planning a business. Just because I have
only discussed one of them here doesn’t mean you shouldn’t think through all
aspects of your travel-business-to-be. The more and the better you think it
through, the better your odds of making a go of it. Helping you do that is just
part of what my
home study course is all about.
THEY TAKE ACTION
Someone calls it "the paralysis of
analysis," the danger that you’ll spend so much time thinking and planning that
you’ll never actually DO anything.
At some point (and as screamingly obvious as it sounds), you have to do
something to enjoy success. If you are already up and running as an agent, that
could mean making the leap of faith to promote that pricey African safari
without being 100% sure you can pull it off.
To be successful you can’t be afraid of failure. You must do your
homework (see above) and do everything you can to insure success, but ultimately
every promotion carries some risk of failure. Chances are that even if you don’t
fill up all the slots, you’ll fill some. And suppliers know that not every
promotion succeeds. If they see you are actively doing the right things, they
will be supportive and willing to work with you again.
If you are just starting out, that leap of faith could be ordering the
home study course and arming yourself with information that could take you
years to amass otherwise.
But,
please, please, please reread Lesson Five ("Five Good Reasons
NOT To Be A Home Based
Travel Agent") first. I have the best money-back guarantee in the business, far
better than anything offered by business opportunities that cost many hundreds
of dollars more than my course. But nothing saddens me more than people who
return the materials saying, "I didn’t realize how much work was involved."
These are people who clearly would like to work at home, make some money, and
derive some personal satisfaction, but with that kind of attitude, the
cards are stacked against them no matter what they try. There is only one entity
in the universe that can make something from nothing. It ain’t me. And it ain’t
you.
I hope you have enjoyed this mini-course in becoming a home-based travel agent
and I look forward to having you as one of my thousands of satisfied students.
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